Wax like a boss part 4

A Client Etiquette Guide can build your waxing success.  

	Happy waxing

We are the professionals and our clients depend on us for guidance. Many waxing Divas have found these tips speed up the service, create better client experiences and prevent treatment room surprises.  You may want to make a guest handout that covers the following so the client will know what to expect.

1) Remind them to hydrate  

 When we are hydrated, the skin is more plumped and hair removal is easier. You might want to consider mini-bottles of water. Or set up a cooler with water, ice and sliced fruit for a refreshing summer treat. If this is on their Etiquette Guide, they can prepare ahead and drink more water.

2) Cleansing wipes for every bikini/brazilian client

We can't control what the client has been doing before they came in for their wax. Nor can we control what they may not have thought of.  But we can solve the issue by having individual personal wipe packets that can be discretely handed to every intimate waxing client upon check in. Invite them to use the restroom and freshen up. This will speed up the service as you won't have to stand and wait for them to take care of this on their way back to your room.

3) Remind them not to shave between services. 

This will cause more breakage or hairs that are too short for removal and a less successful treatment. If it is obvious that they didn't follow this guide, be sure to gently remind them of the probable issues.

4) Try to schedule visits for immediately following their period.

This is the most comfortable time for waxing. The current guidelines are if a client does come in for waxing but is on their period it's okay to wax them.  It may be a little more uncomfortable but for busy waxers, it really can mess wit the work schedule.  They may have to wait two weeks or more to get back in.  On the etiquette sheet include instructions to please insert a fresh tampon prior to waxing and to be sure the technician knows so they can avoid catching the string.

5) Remind client to avoid pools or hot tubs for 24 hours.  

This reduces the risk for any bacteria entering the freshly waxed skin. Note: this should include rivers and lakes or public water sources.

6) Exfoliate regularly at home

Regular exfoliation helps prevent ingrown hair problems.  If clients are prone to ingrown hairs suggest they purchase an ingrown hair treatment product.

May these secrets add to your personal success. Go wax like a Diva!!!

Wax like a boss Part 1

4 Tips to avoid waxing reactions

Waxing like a boss is about choosing great products, offering more than the client expects, lots of practice and building the confidence to stay in control of whatever happens in the treatment room.

In this issue, let's talk about treatment room control of skin reactions.

When winter mellows, spring reaches out with bright promises and lovely blooms.

If your clients are anything like mine... spring also seems to bring on more skin sensitivities.  

• Redness
• Itching
• Burning sensations or "hot" skin

All can be symptoms of spring pollen allergies. Allergies can show up at any time.  Most often we develop them over a long period of time. Clients who never had any sensitivities can suddenly react unexpectedly.

Milder temperatures have the forsythia blooming, trees blossoming and unseen pollens lurking in the air.  Just going for a walk or a bike ride can be enough to make the skin more reactive.  Maybe the client noted itchy eyes or a runny nose and started taking an antihistamine.  They don't think to mention this to us. Then they react differently to a wax that normally gives them no problem at all.

Here are four tips to help avoid a surprise reaction.

1. If the skin looks inflamed in the area to be waxed - reschedule.  Never wax over inflammation. Clients may fuss but be that boss waxer and do what you know is best for the client. Have them seek medical advice and get the problem under control before waxing.

2. Make sure you have a hypoallergenic wax with anti-inflammatories warm and ready to go. 
Cirepil recommendations: Vegetal, Cristal Ocean, Nacre Blanche, and Cristalline. Intimate 4 has calming agents and anti-irritants but is not labeled hypoallergenic.


3. When clients come in be sure to ask them about any health changes that they are experiencing. I casually ask, "so how you doing with all these pollens out there?"  A simple question like this can tip you off to potential problems. 

 4. Use the Cirepil Blue Lotion before and after every wax. It has a gentle formula. The low alcohol content disinfects without irritation.  Organic cornflower hydrates and soothes the skin. 
After waxing and wiping the area down with Blue lotion apply Cirepil After Wax Refreshing Gel. Enriched with grape leaf extract and honey it imparts a sense of coolness, calms and soothes the skin.

 Here's to happy waxing and great client experiences!  Now go be that boss waxer...